Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via the chosen carrier and, when possible, with tracking and drop-off without signature.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes and envelopes are amply sized and your items are well-protected.

For more info about shipments, please read the general terms and conditions.

Returns

For returns, please contact us.

For more info about returns, please read the general terms and conditions.